- All orders will only be delivered upon full payment and clearance (Cash Term customers) either via bank transfer/credit card payment/cheque deposit.
- All orders are usually dispatched with a tracking number within 3 working days. Once shipped, standard delivery is within 2-5 working days from the date of successful order if stock is available (except for East Malaysia, which might take a longer time). While same day delivery is within one working day upon successful order (with condition orders drop before 3pm on the same day).
- All orders will be sent out during weekdays from Monday to Friday (Public Holiday excluded) via trusted and reliable courier service (GD Express / Lalamove / CityLink).
- You will be receiving an SMS from GD Express. The tracking number can also be retrieved from our e-Connect portal.
- The shipping fee of your order will be displayed to you on the Site.
- We provide FREE shipping for all standard delivery orders with the purchase RM1000 and above. For same day delivery, FREE shipping will be provided with the purchase of RM1500 and above.